E L A London offers delivery to more than 100 countries around the world as indicated on the order form. We endeavour to dispatch all orders within 72 hours, however, please allow up to 5 - 7 days for delivery as external factors may cause delays.
Your order will be shipped once:
i) Payment has been approved.
ii) The delivery/billing address has been verified.
In calculating when your order will arrive, start with the day in which both these prerequisites have been met and count only business days thereafter.
Shipping costs will be calculated depending on the size, weight and destination of your package. All shipping is handled by E L A London carrier partners DHL and Royal Mail .
The following table is only an indication of shipping costs; actual costs depend on the size and weight configuration of the merchandise purchased.
Due to the high volume of shipments during Christmas period, we inform our clients that some delays on deliveries may occur. Orders will be handled by from our staff as usual, however they may not be delivered on time due to the shipping line, which is –during Christmas period- overcrowded. Please, allow our forwarders some extra time to deliver your goods. We thank you for your patience and understanding and hope this will not cause you any major troubles.
UK: FREE (3-5 days)
Europe Standard : £8 (5-7 days) Under £150
Europe Express: £15 (3-5 days)
International: FREE (7-10 days) Over £150
International Standard: £9 (5-7 days)
International Express: £15 (3-5 days)
Shipments (for International Shipments): Shipment is intended ex-works. You are responsible for any additional taxes and duties. E L A London is not responsible for any fees charged by customs. If you decide to refuse any shipments from E L A London, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to E L A London. This amount will be subtracted from your merchandise refund.